Learning from the incident in which data from 18 temperature sensors were lost suddenly.
Today, we are going to discuss an incident in which data from 18 temperature transmitters (or tags) were lost on PLC for about half an hour and started showing 0 deg centigrade temperature instead of the real-field value.
Let us see this incident.
In one area of a plant, suddenly readings of 18 temperature tags went 0 degrees centigrade. Already, 18 tags were showing 0 degrees centigrade because of issues in some instrumentation systems. So, now a total of 36 tags were showing 0 degrees centigrade.
A total of 18 temperature tags were going 0 degrees centigrade and coming back normal within a few seconds. This issue was seen frequently for the last 2 days. For the last few minutes, these tags were showing continuously 0 degrees centigrade.
So, the Operation Engineer asked the Instrumentation Engineer to check for the issue and resolve it. The instrumentation Engineer took a permit to check/replace a temperature multiplexer (MUX) which had these 18 temperature tags and started doing the job.
After 20 minutes, the other 18 temperature tags also went 0 degrees centigrade Instrumentation Engineer suddenly rushed to another temperature mux to see its status. It was working ok and no abnormality was found.
The instrumentation Engineer checked everything in that temperature mux but everything was found normal.
Now let us try to figure out what happened and how the issue was resolved.
When the instrumentation Engineer arranged a spare for the temperature mux, it was installed on the test bench. A few other engineers were working on it for some reason.
At that time, they might have given it the Modbus address as 2. So, when the Instrumentation Engineer installed this temperature mux, 2 temperature mux with the same Modbus addresses were present on the system and so, PLC started showing 0 degrees centigrade for all 36 tags.
When the Instrumentation Engineer powered off the area 2 temperature mux, at that time the temperature mux in the area 1 was present online with Modbus address 2. So, all temperature tags of area 2 started showing the value of area 1. After changing the area 1 temperature mux’s Modbus address to 1, issue got resolved.
So, learning from the incident is that whenever an addressable device is there, then give it an address that does not match with already installed systems in the plant. Or write the address on the device.
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